About / Our Story
Built From Experience.
Designed With intention.
Wingman didn't start by accident. After more than two decades each building and running IT operations, our founders knew exactly what was missing in the industry. So they built it.
The vision that became Wingman.
Before Wingman, our founders spent years inside IT companies of every size, from boutique providers to enterprise organizations. They saw what great IT looked like, and how rarely most companies got close to it.
What kept pulling them back was the people on the receiving end. Founders, operators, and office managers running real businesses that depended on stable technology and systems.
In 2023, Amit Birk and Steve Alberto founded Wingman to build the kind of IT partner those businesses deserved.
One question shaped everything we built.
When you reduce managed IT services down to its essence, one question matters more than any other:
Does the IT provider actually do what they said they'd do?
That simple question became the operating principle Wingman was built around. It shows up in every decision we make. How we structure contracts. How we explain technical work. How we measure our team. How we communicate when things go wrong.
We built Wingman to be the MSP that does what we said we would do, every time.
There's no shortage of managed IT providers. What's rare is one that treats your business like a partner rather than a ticket number.
Amit Birk, CEO & Co-Founder
Where Wingman is today
Since 2023, we've grown into a managed IT services partner for growing businesses across the GTA and Ontario. We support professional services firms, manufacturing and industrial operations, agencies, and other businesses where technology is no longer optional.
The work we do every day reflects what Wingman was built to be:
- A team that knows our clients’ environments
- Proactive monitoring that catches issues before clients feel them
- Plain-English communication
- A roadmap for every client environment
We measure success not by how fast we respond to tickets, but by how rarely our clients need to open one.
Want to be part of the next chapter?
Whether you’re considering Wingman as your IT partner or curious about working with us, we’d be glad to talk.