Managed IT services
One partner.
Every layer of your technology.
As your managed IT service provider, Wingman takes full ownership of your technology environment from day-to-day support to long-term infrastructure planning.
Here’s what that covers.
Proactive Monitoring & Maintenance
We don’t wait for things to break. Your systems are monitored around the clock, with 99% uptime across our client environments. You’ll feel the difference immediately.
Help Desk Support
Real people who know your setup. No explaining from scratch, no ticket queues, no runaround. 95% of tickets responded to within 15 minutes.
Strategic IT Planning
Technology decisions shouldn’t be reactive. We work with you to build a roadmap that aligns your IT infrastructure with where your business is headed, not just where it is today.
IT Procurement
Sourcing the right hardware and software takes time your team doesn’t have. We manage vendors, evaluate options, and procure technology that fits your environment and your budget. No markups, no mismatched equipment.
IT Asset Management
Knowing what you have, where it is, and when it needs replacing is the foundation of a well-run IT environment. We track your full technology inventory so nothing falls through the cracks, from aging hardware to licence renewals.
Cybersecurity
Security is built into how we manage your environment, not bolted on after the fact. From endpoint protection to patch management and security awareness training, your business stays protected without slowing your team down.
Cloud & Collaboration
Whether your team runs on Microsoft 365, Google Workspace, or a mix of both, we manage your cloud environment so it works the way your business does.
Network Infrastructure
Reliable, secure networks that keep your operations connected. We manage your servers, network performance, and wireless so connectivity is never a bottleneck.
Specialized IT services built for where you are today.
Depending on where your business is today, Wingman offers specialized service streams designed to meet you where you are.
IT Support
Fast, human, and always accountable. Our IT support services are built around clear SLAs, defined ownership, and a team that knows your environment inside out.
Co-Managed IT
Already have an internal IT person or team? We work alongside them, providing senior expertise, filling capability gaps, and handling overflow without stepping on toes. Your team stays in control. We make them stronger.
Backup & Disaster Recovery
Your data is one of your most valuable assets. We make sure it’s protected, recoverable, and tested regularly, so that when the unexpected happens, your business keeps moving.
Why businesses choose Wingman as
their managed IT service provider.
There’s no shortage of managed IT service providers. What’s rare is one that treats your business like a partner, not a ticket number.
Wingman brings the structure and expertise of an enterprise IT department, with the responsiveness and human touch of a team that genuinely cares about the outcome.
Predictable Costs, No Surprises
A flat monthly fee covers your full IT environment. No surprise invoices, no hidden charges for routine support. You know what you’re paying, and you know what you’re getting.
Platform-Agnostic Expertise
Mac. PC. Microsoft 365. Google Workspace. We support it all without forcing your team to work the way our tools prefer. Your infrastructure adapts to your workflow, not the other way around.
Scalable By Design
Whether you’re adding headcount, opening a new location, or migrating to a new platform, our managed IT services are built to grow with you. The plan exists before the problem does.
Clear Ownership, Always
You’ll never wonder who’s responsible. Every client has a dedicated point of contact who knows their environment, their history, and their business. No call centres. No repeating yourself.
100% client uptime
Of devices made compliant
0 Operations downtime during cutover
Operations downtime during cutover
30 Users Migrated
Users Migrated
Featured Success Story
A 30-person professional services firm modernized end to end, with zero data loss.
How Wingman moved an entire practice from legacy email and unmanaged devices onto Microsoft 365, with every device brought under central security, every file preserved, and zero business interruption.
What exactly is a managed IT service provider?
A managed IT service provider, or MSP, takes full responsibility for managing and supporting your technology environment. Unlike break-fix IT, where you call someone when something goes wrong, a managed IT service provider like Wingman monitors your systems proactively, resolves issues before they escalate, and plans your IT infrastructure around your business goals.
How is managed IT different from traditional IT support?
Traditional IT support is reactive, you call when something breaks. Managed IT services are proactive, we monitor, maintain, and plan so things don’t break in the first place. The result is fewer disruptions, more predictable costs, and a technology environment that supports your growth instead of stalling it.
What size businesses do you work with?
We work with small and mid-sized businesses, from lean teams of 10 to larger, multi-location organizations. If your business depends on reliable technology and you’ve outgrown your current setup, you’re exactly who we built this for.
Do you offer co-managed IT if we already have an internal IT person?
Yes. Our co-managed IT services are designed specifically for businesses that already have internal IT staff and need a strategic partner to fill gaps, add capacity, or provide senior-level expertise. We work seamlessly alongside your team.
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You don’t have to figure this out alone.
Let’s talk about where your business is today and build a managed IT services plan around where it’s going.